FREQUENTLY ASKED QUESTIONS

Do your services cost anything?

Our consultations are provided at no cost to you. If you enroll in an insurance plan through our agency, we may receive compensation from the insurance company. This does not increase your premium or affect the cost of your coverage.

Can I schedule a consultation?

Absolutely. We offer no-cost consultations to discuss your healthcare coverage needs, answer your questions, and help you explore your options.

Can you help me compare Medicare plans?

Yes. As an independent insurance agency, we help you understand and compare the Medicare plans available through the insurance companies we represent. We take the time to explain your options so you can make an informed decision based on your healthcare needs and budget.

What is the Affordable Care Act (Marketplace)?

The Affordable Care Act (ACA) Marketplace offers health insurance coverage for individuals and families who do not have access to employer-sponsored insurance or other qualifying coverage. Depending on your household income and eligibility, you may qualify for financial assistance to help lower your monthly premium.

Can you help me apply for Medicaid?

Yes. We provide guidance through the Medicaid application and renewal process and can help you understand eligibility requirements. Final eligibility and enrollment decisions are made by your state’s Medicaid agency.

What if I don’t qualify for Medicaid?

If you don’t qualify for Medicaid, we can help you explore other options, including Marketplace (ACA) health insurance and available community resources that may provide additional support.

Do you only help seniors?

No. We serve individuals and families of all ages. Whether you’re becoming eligible for Medicare, looking for Marketplace coverage, seeking Medicaid assistance, or searching for community resources, we’re here to help.

What should I bring to my appointment?

Depending on your situation, it may be helpful to have:

• A photo ID

• Your current health insurance information (if applicable)

• Your Medicare card (if applicable)

• Information about your current prescriptions and healthcare providers

• Any questions you’d like to discuss

  We’ll let you know if any additional information is needed before your appointment.

Do you offer year-round support?

Yes. Our commitment doesn’t end after enrollment. We’re here throughout the year to help answer questions, review your coverage, and provide ongoing guidance as your healthcare needs change.

Can you help connect me with community resources?

Yes. We believe healthcare goes beyond insurance. We can help connect you with trusted community organizations and programs that may provide assistance with food, transportation, housing, prescription assistance, caregiver support, and other essential services, depending on availability in your area.

Are you affiliated with Medicare or the government?

No. TrueCare Health Solutions is an independent insurance agency. We are not affiliated with or endorsed by the United States government or the federal Medicare program. We provide information and insurance options from the insurance companies we represent.

How do I get started?

Getting started is easy. Contact us by phone, email, or through our online contact form to schedule your free consultation. We’ll take the time to understand your needs, answer your questions, and help you explore the healthcare coverage options available to you.