Terms & Conditions

Effective Date: July 1, 2026 | TrueCare Health Solutions

1. Acceptance of Terms

By accessing or using the TrueCare Health Solutions website (https://truecarehs.net), you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. Purpose of Website

The information on this website is provided for general informational purposes only. Nothing on this site constitutes legal, financial, tax, medical, or insurance advice. While we strive for accuracy, TrueCare Health Solutions makes no guarantees regarding completeness, reliability, or timeliness of the information provided.

3. No Guarantee of Coverage

Insurance coverage, premiums, eligibility, and benefits vary by carrier, plan type, regulatory requirements, and individual circumstances. All coverage is subject to:

• The terms and conditions of the insurance carrier

• Applicable state and federal laws

• Carrier underwriting and approval

TrueCare Health Solutions cannot guarantee enrollment, approval, or eligibility for any insurance product.

4. Consultations & Enrollment

TrueCare Health Solutions provides personalized guidance to help clients understand available insurance options. However:

• Final enrollment decisions are made solely by the insurance carrier

• Carrier determinations override any guidance provided by TrueCare Health Solutions

• We do not represent every carrier or every plan available in your area

5. Licensing Disclosure

TrueCare Health Solutions operates as a licensed insurance agency in the State of Florida. All agents providing guidance through this website are licensed in the states in which they offer services.

6. HIPAA & Personal Information

TrueCare Health Solutions is not a HIPAA‑covered entity. We do not request or store Protected Health Information (PHI) through this website. Any personal information voluntarily submitted through contact forms is:

• Used solely for insurance consultation purposes

• Handled securely

• Not transmitted through medical‑grade encrypted systems

For details on how personal information is handled, please review our Privacy Policy.

7. Third‑Party Websites & Providers

Our website may contain links to third‑party carriers, partners, or resources. TrueCare Health Solutions is not responsible for:

• The content

• Policies

• Security

• Services of any third‑party website or organization.

Accessing third‑party sites is at your own risk.

8. Intellectual Property

All content on this website — including text, graphics, logos, icons, and images — is the property of TrueCare Health Solutions unless otherwise stated. You may not copy, reproduce, modify, distribute, or republish any content without prior written permission.

9. Cookies & Tracking Technologies

This website uses cookies to enhance your browsing experience.

Cookies may be used to:

• Operate essential website functions

• Store preferences

• Analyze website performance

• Support marketing or statistical purposes

Required cookies are necessary for website functionality and do not require consent. Optional cookies may be declined through your browser settings. Use of third‑party services (e.g., embedded videos) may result in third‑party cookies being placed on your device.

10. Disclaimer of Warranties

To the fullest extent permitted by law, TrueCare Health Solutions disclaims all warranties, express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non‑infringement

• Accuracy or reliability of website content

Nothing in this disclaimer limits liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded under applicable law

11. Limitation of Liability

TrueCare Health Solutions is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use of this website

• Reliance on information provided

• Inability to access the website

• Errors, omissions, or inaccuracies

If the website and its information are provided free of charge, we are not liable for any loss or damage of any nature.

12. Indemnification

You agree to indemnify, defend, and hold harmless TrueCare Health Solutions, its agents, employees, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:

• Your use of the website

• Your violation of these Terms & Conditions

• Your reliance on any information provided

13. Accessibility Commitment

TrueCare Health Solutions is committed to maintaining an accessible website experience. If you encounter accessibility barriers, please contact us so we can assist you.

14. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida. Any disputes shall be resolved exclusively in the courts of Orange County, Florida.

15. Changes to These Terms

TrueCare Health Solutions may update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

16. Contact Information

TrueCare Health Solutions | (407) 784-4863 info@truecarehs.net

Privacy Policy

Effective Date: July 1, 2026 TrueCare Health Solutions

1. Introduction

TrueCare Health Solutions (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, https://truecarehs.net, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you submit a contact form, request a consultation, or communicate with us, you may provide:

• Name

• Phone number

• Email address

• ZIP code

• Basic details related to insurance needs

We do not request or store Protected Health Information (PHI) through this website.

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Time spent on the website

• Cookies and tracking data

3. Use of Information

We use the information collected to:

• Provide insurance guidance and respond to inquiries

• Improve website performance and user experience

• Analyze website traffic and usage trends

• Communicate with you about services you request

• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information.

4. HIPAA & PHI Notice

TrueCare Health Solutions is not a HIPAA‑covered entity. We do not request, store, or transmit PHI through this website. Any medical or personal details voluntarily submitted are used solely for insurance consultation purposes.

5. Sharing of Information

We may share information with:

• Licensed insurance carriers for enrollment assistance

• Third‑party service providers who support website operations

• Regulatory authorities when required by law

We do not share personal information for marketing by third parties.

6. Cookies & Tracking Technologies

Our website uses cookies to:

• Enable essential website functions

• Improve performance

• Analyze usage

• Support marketing or statistical purposes

You may disable optional cookies through your browser settings. Required cookies are necessary for website functionality.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect information from children.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information

• Request corrections

• Request deletion

• Opt out of certain data uses

To exercise these rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of the website constitutes acceptance of any changes.

11. Contact Information

TrueCare Health Solutions (407) 784-4863 | info@truecarehs.net

Website Disclaimer

Effective Date: July 1, 2026 TrueCare Health Solutions

1. General Information Only

The content on this website is provided for general informational purposes only. Nothing on this site constitutes:

• Legal advice

• Financial advice

• Tax advice

• Medical advice

• Insurance guarantees

Always consult a licensed professional before making decisions regarding insurance or healthcare.

2. No Guarantee of Coverage

Insurance eligibility, premiums, benefits, and approvals are determined solely by the insurance carrier. TrueCare Health Solutions cannot guarantee:

• Enrollment

• Approval

• Subsidy eligibility

• Carrier participation

• Plan availability

All coverage is subject to carrier terms and applicable laws.

3. Accuracy of Information

While we strive to keep information accurate and up to date, TrueCare Health Solutions makes no warranties regarding:

• Completeness

• Accuracy

• Reliability

• Availability

• Timeliness

Information may change without notice.

4. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for:

• Content

• Policies

• Security

• Services of any third‑party site.

Accessing third‑party websites is at your own risk.

5. No Professional Relationship

Use of this website does not create:

• An agent‑client relationship

• A broker‑carrier relationship

• Any contractual obligation

A relationship is only established when you formally engage TrueCare Health Solutions.

6. Limitation of Liability

To the fullest extent permitted by law, TrueCare Health Solutions is not liable for any damages arising from:

• Use of this website

• Reliance on website information

• Errors or omissions

• Technical issues

• Third‑party content

If the website is provided free of charge, we are not liable for any loss or damage of any nature.

7. Indemnification

By using this website, you agree to indemnify and hold harmless TrueCare Health Solutions from any claims, losses, or damages resulting from:

• Your use of the website

• Your reliance on information provided

• Your violation of these terms

8. Accessibility

We are committed to providing an accessible online experience. If you encounter accessibility barriers, please contact us.

9. Governing Law

This disclaimer is governed by the laws of the State of Florida. Any disputes shall be resolved in Orange County, Florida.